Privacy Policy | Allplay
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Privacy Policy – AllPlay Kinetics

1. Introduction
 

AllPlay Kinetics (“we”, “us”, or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, store, use and protect the information you provide to us when engaging with our website, social media channels, and advertising.

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By submitting your details through our website or through social platforms, you agree to the terms of this Privacy Policy.
 

2. Information We Collect
 

We may collect and store the following information:

Personal information you voluntarily provide, including:
 

  • Name

  • Email address

  • Telephone number

  • Postal address (if provided)

  • Any other information submitted through online forms or communications
     

Information collected through analytics and tracking, including:
 

  • IP address

  • Device and browser information

  • Page response times

  • Pages visited and time spent on the website

  • Clicks and interactions
     

Information provided through social platforms, such as Facebook or Instagram lead forms or online advertising campaigns.

We do not collect payment details or process online transactions through this website.
 

3. How We Collect Information
 

We collect information when:
 

  • You complete a form or enquiry on our website

  • You send us a message via social media, phone or email

  • You enter your details through Facebook or other social advertising lead forms

  • You sign up for newsletters or promotional updates

  • You interact with our website through cookies, analytics tools or tracking pixels (e.g., Meta Pixel, Google Analytics)
     

4. Why We Collect Your Information
 

We collect personal and non-personal information for the following purposes:
 

  1. To contact you regarding products and services across the AllPlay Kinetics brand family

  2. To respond to enquiries and provide customer support

  3. To send promotional updates, offers and follow-up messages

  4. To improve our website, marketing and user experience

  5. To comply with applicable laws and regulations
     

We do not sell your personal information to third parties.
 

5. Cookies and Tracking Technologies
 

Our website may use cookies, tracking pixels and analytics tools to:
 

  • Monitor website performance

  • Understand user interaction and behaviour

  • Improve marketing and advertising relevance
     

Cookies do not give us access to your computer or personal information beyond what you intentionally provide.

You can manage or disable cookies through your browser settings.
 

6. Data Storage and Third-Party Processors
 

Your personal information may be stored on secure databases and marketing systems used by AllPlay Kinetics to manage communication.
 

We may share your data with trusted third-party service providers solely for the purposes of storing information or managing communications, for example:
 

  • Email marketing platforms

  • CRM and lead management systems

  • Advertising platforms (Facebook / Meta, Google, etc.)
     

These providers are required to protect your data and may not use it for their own marketing purposes.

We implement reasonable measures to safeguard your information against unauthorised access, loss or misuse.
 

7. Data Retention
 

We retain your information only for as long as necessary to:
 

  • Respond to enquiries

  • Provide ongoing communication about our products

  • Comply with legal, reporting or record-keeping requirements
     

You may request the deletion of your data at any time.
 

8. Your Data Rights
 

Depending on your location, you may have the right to:
 

  • Access the personal information we hold about you

  • Request correction or updates to your information

  • Request deletion of your personal information

  • Withdraw consent for communication at any time
     

To exercise these rights, contact us using the email below.
 

9. How to Withdraw Consent

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If you no longer want AllPlay Kinetics to process or store your information, you may request removal at any time by contacting:

📩 connect@allplaykinetics.com

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Once requested, your data will be removed from our communication systems within a reasonable timeframe.

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10. Updates to This Privacy Policy

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We may update this Privacy Policy occasionally. Changes take effect immediately once posted on the website. If significant changes are made, we will highlight the update on this page so users are aware of:

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  • What information we collect

  • How it is used

  • Under what circumstances it may be shared

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11. Contact Information

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If you have questions about this Privacy Policy or how your information is handled, please contact us:

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